What You'll Be Able To Do:
01
DEFINE
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Clearly define the 12 essential career and leadership competencies needed to level up in your career journey
03
LIST
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List the top 10 behaviors for each of the 12 competencies and how to operationalize them in your personal and professional life
02
EXPLAIN
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Explain the importance of each of the 12 career and leadership readiness competencies in both your personal and professional life
04
IDENTIFY
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Identify 1-3 behavioral areas of improvement for each of the 12 competencies to continuously develop for the current or next career opportunity
Course Reviews
What You'll Be Able To Do:
01
RESTATE
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Restate the causes, signs, and tips to handle emotional factors that impact a difficult conversation
03
DESCRIBE
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Describe how to manage strong emotions of self, from others, and coping strategies for emotional situations
05
SUMMARIZE
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Summarize approaches and barriers to conflict resolution
02
EMPLOY
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Employ active listening, communication, and rapport building tips for effectively handling difficult conversations
04
LIST
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List strategies for effective negotiation
06
DEVELOP
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Develop a plan for ongoing improvement with handling difficult conversations and effective confrontations