What You'll Be Able To Do:
01
DEFINE
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Clearly define the 12 essential career and leadership competencies needed to level up in your career journey
03
LIST
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List the top 10 behaviors for each of the 12 competencies and how to operationalize them in your personal and professional life
02
EXPLAIN
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Explain the importance of each of the 12 career and leadership readiness competencies in both your personal and professional life
04
IDENTIFY
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Identify 1-3 behavioral areas of improvement for each of the 12 competencies to continuously develop for the current or next career opportunity
Course 1 — Career & Leadership Readiness
What You’ll Learn:
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How to identify your unique leadership style and strengths
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How to set career goals that align with what actually matters to you
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Practical frameworks for high-stakes conversations, promotions, and transitions
Course Reviews
What You'll Be Able To Do:
01
RESTATE
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Restate the causes, signs, and tips to handle emotional factors that impact a difficult conversation
03
DESCRIBE
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Describe how to manage strong emotions of self, from others, and coping strategies for emotional situations
05
SUMMARIZE
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Summarize approaches and barriers to conflict resolution
02
EMPLOY
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Employ active listening, communication, and rapport building tips for effectively handling difficult conversations
04
LIST
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List strategies for effective negotiation
06
DEVELOP
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Develop a plan for ongoing improvement with handling difficult conversations and effective confrontations
Course 2 — Handling Difficult Conversations
What You’ll Learn:
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How to prepare mentally and structurally for a hard conversation
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The 4-part framework that keeps the conversation productive under stressHow to close the loop and hold accountability without damaging the relationship
